Outsourcing software development is not new in the ICT industry to effectively lower costs and pool in intelligent resources. We have come to learn from our one year experience that remotely outsourcing software development require the fulfilment of all the following qualities by every stakeholders involved in the project.

1. Communication goes without saying. It is the most basic process to attain success. Detail frequent, and clear communication – in the form of descriptions, explanations, diagrams, models, demostrations, examples, etc. – is crucial to ensure that the entire team have the same vision of the project. Frequently use basic communication technologies – email, wiki, Skype, IRC, etc.

2. Focus on milestones so that the team realise the importance of progression, priorities and its consequences to the business. When individuals lack focus in the project, not only will the project be delayed, everyone else will most definitely be affected. Project development imposes high sensitivity on focused efforts within the team.

3. Respect is always required in any working environment. Be patient to ensure your business partner is viable and trustworthy in the long run. What good is a project when both parties cannot respect and trust one another to achieve excellence in a given task? On the other hand, able to trust that your business partner will reasonably continue with your venture for years to come is essential. Building a working community takes time and must be considered as the foundation of success.

4. Gratification of every individuals throughout the project phase. Everyone has a collaborative role in the project that drives success. As individuals lack wholehearted gratification of one another’s guidance, support, teaching and/or talent, issues will arise thereby having negative impacts on the dynamics of the team. Worst case scenario is the failure of the project.